Before agreeing on the terms of the transaction, the buyer and seller can easily cancel a transaction from their personal space.

After the parties have agreed on the terms of the transaction, it is still possible to cancel the transaction, but only if the buyer has not yet paid. To do so, please send an e-mail explaining the request to contact@tripartie.com.

If Tripartie has already received the funds from the buyer, the cancellation of the transaction can only be made with the agreement of both parties and with the help of our customer service.

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