When and how to ship a parcel?

Ship a parcel safely

Andréas avatar
Written by Andréas
Updated over a week ago

In France and abroad, when you use Tripartie and the transaction requires the shipment of a parcel, it is important to respect the following delivery instructions:

  • Before shipping the parcel, make sure the payment has been secured by Tripartie. A confirmation notification will be sent to you directly in your personal interface and by email.

  • Pack the item carefully, make sure that the parcel is solid and its contents protected, then affix the shipping label in a visible way and take care that no information is hidden,

  • Ship the parcel before the date indicated to avoid cancellation of the transaction.

Good to know: if you use the Tripartie solution from a partner platform, different delivery options may be offered. Follow Tripartie's initial instructions, then those contained in the email containing your shipping label.

If you have any questions, please contact support@tripartie.com

Did this answer your question?