In France and abroad, when you use Tripartie and the transaction requires the shipment of a package, it is important to respect the following delivery instructions:
- the seller must wait for a notification from the Tripartie mobile application informing him that the funds have been sent by the buyer before shipping the package,
- the seller (or the buyer in case of return of goods) sends the object of the transaction exclusively to the address given by the buyer on the Tripartie mobile application,
- it is important to subscribe to the insurance and delivery options against signature of the package to allow us to protect both parties to the transaction, to keep the proof of deposit and to enter the tracking number on the Tripartie mobile application.
Tripartie recommends the following providers: Colissimo (La Poste), dpdgroup, TNT, chronopost, DHL, FedEx and UPS.
Please also note that it is possible to deliver by hand instead of sending a parcel.
In case of doubt, please contact firstname.lastname@example.org.