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When and how to ship a parcel?

Ship a parcel safely

Andréas avatar
Written by Andréas
Updated over a week ago

In France and abroad, when you use Tripartie and the transaction requires the shipment of a parcel, it is important to respect the following delivery instructions:

  • Before shipping the parcel, make sure the payment has been secured by Tripartie. A confirmation notification will be sent to you directly in your personal interface and by email.

  • Pack the item carefully, make sure that the parcel is solid and its contents protected, then affix the shipping label in a visible way and take care that no information is hidden,

  • Ship the parcel before the date indicated to avoid cancellation of the transaction.

Good to know: if you use the Tripartie solution from a partner platform, different delivery options may be offered. Follow Tripartie's initial instructions, then those contained in the email containing your shipping label.

If you have any questions, please contact support@tripartie.com

By sending an email to our address support@tripartie.com, your data may be shared with our service provider Zendesk to ensure the efficient processing of your request. You have the right to withdraw your consent at any time by sending an email to contact@tripartie.com.

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