DELIVERIES AND RETURNS

Personal delivery, shipping, refund

13 articles in this collection
Written by Andréas

Shipping by parcel

How should I ship the item?

When and how to send a parcel

Written by Andréas
Updated over a week ago

When can I ship the parcel?

Wait for the buyer's payment

Written by Andréas
Updated over a week ago

Who pays the shipping costs?

Tip for dividing shipping costs

Written by Andréas
Updated over a week ago

Who pays the shipping costs if the buyer returns the item?

Shipping back the item

Written by Andréas
Updated over a week ago

What happens if the parcel is lost or stolen?

Compliance with the shipping instructions

Written by Andréas
Updated over a week ago

Self-shipment – why do I have to enter the tracking number of my parcel upon shipment?

Self-shipment - taking over the delivery

Written by Andréas
Updated over a week ago

Personal delivery

How to do a hand-delivery?

Our advice for buying or selling on the spot

Written by Andréas
Updated over a week ago

When can I deliver the item to the buyer?

Delivering the item at the right time

Written by Andréas
Updated over a week ago

When can I validate the conformity of the item to release the payment?

Agreement to the final payment

Written by Andréas
Updated over a week ago

Can I negotiate the price when hand-delivering?

Flexibility of service

Written by Andréas
Updated over a week ago

Can I pay the seller directly?

Security and final payment

Written by Andréas
Updated over a week ago

Can I pay in cash?

Cash payment is not permitted

Written by Andréas
Updated over a week ago

Returns

How do I return the object of the transaction?

Return the purchase or cancel the transaction

Written by Andréas
Updated over a week ago